Issue area
Eligibility & authorization
Process to examine
Front-end verification and auth workflows
How a review helps
See how checks fit before the claim is built
Revenue leakage review
Common billing and follow-up gaps can leave money on the table. A Complimentary RCM Review helps identify where further investigation may be needed—without assuming what is happening in your practice.

Potential causes to investigate
These are common places practices ask MRX to examine. They are possibilities to investigate—not a diagnosis of your current operations.
Claims and rejections
Claims that fail front-end edits and never reach adjudication.
Denials
Payer denials that need correction, appeal, or clearer root-cause review.
Aging AR
Open balances that remain without a clear next action or owner.
Underpayments
Payments that look closed but may not match expected reimbursement.
Eligibility and authorization gaps
Coverage checks skipped, outdated, or missing when a plan requires prior auth.
Coding and charge-entry issues
Mismatched codes, missing charges, or incomplete documentation for billing.
Delayed follow-up
Open claims that age without timely work queues or consistent ownership.
What MRX can review
A Complimentary RCM Review looks across the billing path—from front-end checks through follow-up—so you can see which steps deserve a closer look.
Issue area
Eligibility & authorization
Process to examine
Front-end verification and auth workflows
How a review helps
See how checks fit before the claim is built
Issue area
Coding & charge entry
Process to examine
Charge capture into clean claim prep
How a review helps
Connect documentation gaps to claim quality
Issue area
Rejections & denials
Process to examine
Submission edits, denial work, and appeals
How a review helps
Trace why claims stall after send
Issue area
AR & underpayments
Process to examine
Posting, reconciliation, and follow-up queues
How a review helps
Review open balances and payment patterns
How the review works
Share practice context
Tell us about the practice, the systems in use, and the pressure points you want discussed. Do not send patient-identifying information.
Align on scope
MRX confirms which workflows or reports are useful to review together before any deeper work begins.
Identify next investigation areas
The conversation surfaces where further review may be needed—not a guaranteed recovery amount or fixed deliverable set.
Do not include patient names, dates of birth, member IDs, or clinical details. This inquiry does not schedule a meeting.
Next step
Share the areas you want to discuss. Helpful context can include specialty, EHR, and approximate claim volume—never patient identifiers.