Marketing & Growth
Outbound Telemarketing
Outbound calls using scripts and lists the practice has approved.
- Call goals set first
- Approved contacts only
- Each call logged
Service overview
Outbound calls, on the practice's terms
Telemarketing covers outbound calling only, using call goals, scripts, and contact lists the practice approves, with each conversation logged back to the office.
Common challenge
Outbound calls take staff away from the phones patients are calling in on.
Solution pathMarketing & growthTelemarketing is outbound only. Incoming calls and appointment reminders are covered by Virtual Assistants.
Goals & scripts
Call goals and scripts are set with the practice first.
Approved contacts
Only approved contacts are called.
Logged calls
Each conversation can be logged back to the office.
Outbound only
Incoming calls and appointment reminders sit with Virtual Assistants.
MRX handles
- Calling from the approved list
- Following the agreed script
- Logging each conversation
The practice provides
- Call goals and scripts
- The approved contact list
- Who receives call logs
Our process
How a calling program runs
Calls start only after the list and script are approved.
- 01
Goal
Agree what the calls are for.
- 02
Script
Write the script with the practice.
- 03
List
Confirm the approved contacts to call.
- 04
Call
Make the calls using the agreed script.
- 05
Log
Log each conversation back to the office.
Planning an outbound calling program?
Tell MRX what the calls should accomplish. Submissions are sent only when email delivery is configured on the server. Nothing is stored on this website.