Privacy Policy

This website is operated by Medical Revenue Experts, LLC (“MRX,” “we,” “us,” or “our”), doing business as MRX.

• 1645 Metropolitan Blvd, Tallahassee, FL 32308
• Phone: +1 (725) 240-6396
• Email: info@medicalrevenueexperts.com

This policy covers the public website and its contact tools. Client services under a separate agreement are governed by that agreement and related notices.

Privacy questions: Contact or info@medicalrevenueexperts.com.

MRX supports healthcare practices with medical billing, revenue cycle management, and related services, and is HIPAA Compliant in its business operations. MRX follows strict internal HIPAA policies and works with HIPAA-trained and certified professionals.

Public website forms and support tools are for business enquiries about practice operations and MRX services. They are not a patient portal and must not be used to submit protected health information (PHI) or other patient-identifiable information—including patient names, dates of birth, member IDs, or clinical details.

When you use this website, we may receive:

• Enquiries: name, email, message, and—depending on the form—practice name, focus areas, phone, organization, or service interest.
• Direct contact: information you share if you call, email, or text using the links on this site.
• Technical data: standard request information used to operate and secure the site, and a light/dark theme preference stored in your browser’s local storage.

We use enquiry and contact information to respond to your request, understand practice needs, discuss MRX services, and follow up with the appropriate team.

Enquiry information may be shared internally so the right person can reply, and may be processed by service providers that help operate website contact features. We do not sell website enquiry submissions.

We may disclose information when required by law, or to address fraud, abuse, or security concerns where legally permitted.

Enquiry information is retained as reasonably needed to respond, manage business relationships, keep records, and meet legal obligations. The website does not store enquiry submissions in its own database. Copies may remain in MRX business email and related systems used to handle the enquiry.

The site stores a light/dark theme preference in your browser’s local storage. It does not currently use third-party marketing or analytics cookies. You may clear that preference in your browser settings, and you may choose not to submit forms or use the support widget.

To follow up on an enquiry you already sent, contact MRX with enough non-PHI detail for the team to locate your message.

This website is intended for healthcare practices and business contacts. We do not knowingly collect information from children through these public forms.

We may update this policy as our website or practices change. The “Last updated” date will reflect the current published version.

Website use is also subject to our Terms of Service.