Practice Support
Administrative Support
Back-office administration for forms, referral packets, and the patient messages a practice assigns.
- Forms & paperwork
- Referral packets
- Assigned patient messages
Service overview
Back-office work, defined and covered
Administrative support handles back-office tasks that do not need to happen live with a patient: forms, referral packets, and the written patient messages the practice assigns.
Common challenge
Forms, referral packets, and patient messages pile up behind the scenes while staff handle the day's visits.
Solution pathAdministrative & clinical supportLive scheduling and calls sit with Virtual Assistants, and clinical notes with Virtual Medical Scribes. All three can run together.
Forms
Practice forms are prepared and kept moving.
Referral packets
Referral packets are put together for the office.
Patient messages
Written patient messages the practice assigns are handled.
Defined tasks
Tasks are defined with the practice before coverage starts.
MRX handles
- Forms and referral packets
- Assigned written patient messages
- Other back-office tasks the practice defines
The practice provides
- The task list and priorities
- Templates and approval rules
Our process
How support starts
Tasks are defined before coverage begins.
- 01
Define
List the back-office tasks and their priorities.
- 02
Agree
Agree templates, approvals, and timing with the practice.
- 03
Cover
Work the assigned queue alongside the office.
- 04
Adjust
Revisit the scope with the practice as needs change.
Is back-office work piling up?
Tell MRX which tasks need coverage. Submissions are sent only when email delivery is configured on the server. Nothing is stored on this website.